Course Description

This LIVE Online Training with Steven Rachui from Microsoft is your opportunity to dive deeply into the components of the Intune Suite. The capabilities provided by Intune Suite components are critical to IT organizations in terms of the efficiencies, capabilities, and enhancements they provide. Join Steve as he takes you on a journey of exploration through each component and discusses the value of these components and how their use will help you achieve your goals. Discussion will include Remote Help, Cloud PKI, Endpoint Privilege Management, Microsoft Tunnel Gateway, Advanced Analytics, specialty device management, and more.

Note: If you already have an All Access Pass subscription, this course has been added to your account.

This LIVE Online Training runs for six weeks and includes:  

  • Weekly live webinars (with recordings and Q&A)
  • Weekly assignments to guide your progress
  • A community of individuals with the same goals
  • The chance to ask Steven Rachui questions directly in a live training environment


This LIVE Online Training is for YOU if you want to:

  • Learn how Intune Suite components help organizations enhance their capabilities and Intune implementation across device platforms
  • Understand how to enable and configure the Intune Suite components
  • Understand how each Intune Suite component benefits your organization and real-world implementation details:
    • Remote Help (Windows, Android, and macOS)
    • Cloud PKI (robust and seamless/streamlined certificate delivery)
    • Endpoint Analytics (device query and scoping)
    • Enterprise Application Management (curated pre-configured applications ready for deployment)
    • Endpoint Privilege Management (enhance “least privilege” control)
    • Microsoft Tunnel Gateway/MAM integration
    • Specialty device management (HoloLens, VR headsets, and more)
    • Over-the-air Zebra firmware device management
  • Understand “behind-the-scenes” for each Intune Suite component


Prerequisites:
Knowledge of Intune and security.  Awareness of the various platforms Intune supports.  Basic understanding of how to manage endpoints with Intune.

Course Schedule

Date and Time for Live Webinars

Dates and start time for the live two-hour webinars:

  • Module 1: Thursday, October 8, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 2: Thursday, October 15, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 3: Thursday, October 22, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 4: Thursday, November 5, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 5: Thursday, November 12, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 6: Thursday, December 3, 9:00 AM-11:00 AM Central Time (US and Canada)

Course Outline

Module 1: Introduction to the Intune Suite and Endpoint Privilege Management

  • Reviewing the Intune Suite Components and Management Scenarios
  • Understanding Intune Suite Licensing and Add-on Options
  • Introduction to the Intune Suite Feature Set
  • Understanding Local Administrator and Privilege Elevation Challenges
  • Reviewing Endpoint Privilege Management Architecture
  • Requirements and Supported Platforms for EPM
  • Creating and Managing Elevation Rules and Workflows
  • Reviewing Auditing, Reporting, and Operational Considerations
  • Endpoint Privilege Management in Action


Module 2: Remote Help

  • Introduction to Microsoft Remote Help
  • Reviewing Supported Remote Assistance Scenarios
  • Understanding Licensing and Deployment Requirements
  • Configuring Remote Help and Required Permissions
  • Reviewing Security, Consent, and Auditing Capabilities
  • Understanding Operational Workflows for Support Teams
  • Remote Help in Action with Troubleshooting Scenarios
  • Using Remote Help in Cross-Platform Environments


Module 3: Cloud PKI

  • Introduction to Cloud PKI and Certificate-based Authentication
  • Understanding Certificate Scenarios for Wi-Fi and VPN
  • Reviewing Cloud PKI Architecture and Deployment Models
  • Requirements and Prerequisites for Cloud PKI
  • Comparing Cloud PKI with Traditional PKI Solutions
  • Creating and Deploying Certificate Profiles in Intune
  • Reviewing Certificate Lifecycle and Renewal Operations
  • Cloud PKI in Action with Practical Deployment Examples


Module 4: Microsoft Tunnel Gateway and Application Protection Policy

  • Introduction to Microsoft Tunnel Gateway
  • Understanding Secure Remote Access Use Cases
  • Reviewing Deployment Models and Architecture Components
  • Requirements and Configuration for Tunnel Gateway
  • Microsoft Tunnel Gateway in Action
  • Introduction to Application Protection Policies
  • Understanding Data Protection and Application Security Scenarios
  • Reviewing Application Protection Policy Requirements
  • Configuring and Deploying Application Protection Policies
  • Application Protection Policies in Action
  • Combining Tunnel Gateway and APP for Secure Access


Module 5: Advanced Analytics 

  • Introduction to Advanced Analytics in Microsoft Intune
  • Reviewing Licensing and Data Collection Requirements
  • Understanding Endpoint Analytics and Reporting Insights
  • Reviewing Startup, Application, and Device Performance Data
  • Understanding Proactive Remediation Capabilities
  • Using Analytics Data to Improve User Experience
  • Advanced Analytics in Action with Operational Scenarios
  • Reviewing Optimization and Monitoring Best Practices


Module 6: Enterprise Application Management and Conclusion

  • Introduction to Enterprise Application Management
  • Understanding Third-Party Application Management Scenarios
  • Reviewing Requirements and Deployment Prerequisites
  • Managing Application Packaging and Update Workflows
  • Understanding Application Lifecycle and Supersedence
  • Enterprise Application Management in Action
  • Reviewing Intune Suite Deployment Strategies and Lessons Learned
  • Best Practices for Operational Success with Intune Suite

Instructor

Steven Rachui

Steven Rachui is a 26-year Microsoft veteran. He is a sought-after support resource and has a strong passion for helping organizations understand the ‘art of the possible’. Through his knowledge, insightful engagement, and passion Steven helps build a vision for customer success! Steven also hosts a YouTube channel where he has followers world-wide and receives comments routinely about how his training style has helped solidify customer understanding and confidence.

Steven Rachui