Masterclass Description

In this 5-day LIVE Online Training, you’ll learn how ConfigMgr (SCCM) really works under the hood—and how to troubleshoot it effectively in real-world environments.

The training is delivered by Microsoft MVP Johan Arwidmark and is designed for IT professionals who want to master the core features of ConfigMgr, including installation, configuration, and advanced troubleshooting. If you work with ConfigMgr in production and want deeper insight into why things work the way they do, this training is for you.

Why This Training Is Different

This LIVE Online Training is unique in several important ways:

  • Developed and delivered by one of the world’s leading ConfigMgr and Intune experts
  • Built on real-life systems management scenarios
  • Backed by 30+ years of hands-on experience
  • Always delivered using the latest versions of Windows clients, Windows Server, and ConfigMgr


Hands-on-Labs
More than 60 percent of the training time is dedicated to hands-on labs and practical exercises. All labs are based on realistic production scenarios, using methods that have been tested and verified in enterprise environments. 

Added Bonus
You’ll receive access to all sample files and scripts used during the training. In addition, we provide a proven solution for building a complete lab environment, allowing you to continue practicing and experimenting long after the course ends.

What's Included

This 5-day LIVE Online Training includes:

  • Daily live sessions with plenty of time for Q&A
  • Access to a community of peers with similar goals
  • Direct access to Johan Arwidmark during live sessions

This LIVE Online Training is for YOU if you want to:

  • Master ConfigMgr (SCCM) troubleshooting tools & techniques
  • Implement Windows servicing and software updates correctly
  • Understand inventory management and content distribution
  • Configure endpoint protection and reporting effectively
  • Understand Windows 11 deployment internals, including Windows ADK and Windows PE

...and much more!


Prerequisites

Participants should have a basic understanding of networking fundamentals such as TCP/IP and DNS, along with working knowledge of Active Directory and Windows operating systems.

Participants should have at least one year of experience working with ConfigMgr in any capacity or have previously attended our Mastering Microsoft Configuration Manager masterclass.

Experience with Microsoft SQL Server is helpful but not required.

Masterclass Schedule

Date and start time for the next Masterclass:

  • March 16-20, 2026, 9:00 AM - 4:30 PM Central Time (US and Canada)


Note: The live sessions of the Masterclass will be recorded and made available for participants to view.

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Masterclass Outline

Module 1: Designing ConfigMgr for Production Use

  • Designing Fault Tolerance and High-Availability Environments
  • Working with HTTP and HTTPS Site Systems
  • Working with DMZ and Workgroup Environments
  • Working with Multi-Domain/Forest Environments
  • Configuring and Optimizing the SQL Database
  • ConfigMgr Backup and Recovery


Module 2: ConfigMgr Troubleshooting Tools and Techniques

  • Understanding and Interpreting ConfigMgr Log Files
  • Creating and Using Status Filter Rules for Alerts
  • Introducing WMI and Its Role in ConfigMgr
  • Using SQL Profiler to Trace ConfigMgr Activity
  • Tracing Client and Server-side Workflows End to End
  • Identifying Common Failure Patterns and Root Causes
  • Using Built-in ConfigMgr Reports for Troubleshooting
  • Correlating Logs, WMI, and Database Activity


Module 3: ConfigMgr Client Health

  • ConfigMgr Client Internals
  • Client Installation Methods
  • Understanding ConfigMgr Policies and Client Registration
  • Configuring Client Settings
  • Implementing and Monitoring Client Health
  • Troubleshooting the ConfigMgr Client
  • Configuring and Monitoring Endpoint Protection
  • Installing HTTP and HTTPS Clients


Module 4: Content Distribution and Management

  • Understanding and Tracing the ConfigMgr Content Flow
  • Troubleshooting Distribution Point Health and Failures
  • Diagnosing Issues with Remote Distribution Points
  • Working with Cloud-based Distribution Points via CMG
  • Resolving Content Distribution and Boundary-related Issues
  • Analyzing Content Transfer Performance and Bottlenecks
  • Identifying Common Content Validation and Hash Errors


Module 5: Application Deployment

  • Understanding the ConfigMgr Application Model
  • Working with and Validating Different Deployment Types
  • Troubleshooting Application Detection and Installation Failures
  • Analyzing Application Deployment State and Compliance
  • Diagnosing Client-side and Server-side Application Issues
  • Resolving Common Content, Dependency, and Supersedence Problems


Module 6: Inventory Management

  • Configuring and Validating Asset Intelligence Data
  • Analyzing Hardware and Software Inventory Data
  • Extending Hardware Inventory Safely and Effectively
  • Using CMPivot and Real-Time Actions for Diagnostics
  • Troubleshooting Software Metering and Usage Data
  • Identifying Inventory Processing and Reporting Issues
  • Resolving Common Client-side and Server-side Inventory Failures


Module 7: Endpoint Protection

  • Installing and Configuring ConfigMgr Endpoint Protection
  • Troubleshooting Endpoint Protection Client Health and Policy
  • Analyzing Antimalware Policy Application and Enforcement
  • Diagnosing Definition Update and Scanning Issues
  • Creating and Using Custom Endpoint Protection Reports
  • Resolving Common Reporting and Data Consistency Problems


Module 8: Settings Management

  • Creating and Implementing Configuration Items and Baselines
  • Analyzing Compliance Evaluation and State Messages
  • Remediating Non-Compliant Devices and Users
  • Troubleshooting Configuration Baseline Deployment and Enforcement
  • Diagnosing Client-side and Server-side Compliance Issues
  • Resolving Common Reporting and Compliance Data Problems


Module 9: Deploying Windows 11 with ConfigMgr

  • Preparing ConfigMgr for Windows 11 Deployment and Management
  • Configuring and Troubleshooting All Major Deployment Scenarios
  • A Technical Drilldown into Windows 11 Servicing
  • Reducing the Network Impact for Windows 11 Deployment and Updates
  • Troubleshooting Driver Management
  • Implementing BitLocker Support
  • Working with BIOS Updates
  • BIOS to UEFI Conversion
  • Generic OSD Troubleshooting
  • Advanced Windows 11 Customizations


Module 10: Windows 11 Servicing and Software Updates

  • Creating and Designing the Software Update Infrastructure
  • Deploying and Troubleshooting Microsoft Software Updates
  • Monitoring and Analyzing the Software Update Deployment Process
  • Deploying Third-Party Updates
  • Creating Software Update Reports
  • Diagnosing Common Client-side and Server-side Update Failures
  • Resolving Compliance, Supersedence, and Servicing Issues


Module 11: Windows 11 Setup Internals

  • Deep Dive into Windows Imaging Scenarios and Setup Phases
  • Understanding and Troubleshooting the Sysprep Process
  • Troubleshooting and Validating Boot Images
  • Troubleshooting and Debugging Task Sequence Execution
  • Using dism.exe and Equivalent PowerShell Cmdlets
  • Troubleshooting Windows Autopilot Deployment Scenarios
  • Monitoring and Analyzing Operating System Deployment
  • Debugging Scripts Used during Deployment and Setup
  • Tracing Setup Workflows across WinPE, Setup, and the Full OS
  • Diagnosing Driver Injection and Hardware Compatibility Issues


Module 12: OSD, Windows ADK 11, and Windows PE Internals

  • Understanding the Task Sequence Engine and Deployment Processes
  • Optimizing PXE Components for Reliability and Performance
  • Troubleshooting PXE Boot and Initialization Failures
  • Analyzing Network Traffic Using Wireshark and Message Analyzer
  • Diagnosing WinPE Startup, Driver, and Network Issues
  • Tracing Deployment Communication between Client and Site Systems


Masterclass Instructor

Johan Arwidmark

Johan Arwidmark is a consultant, author, speaker, and all-around geek specializing in Enterprise Windows Deployment Solutions and Systems Management. Johan speaks at several conferences each year, including MMS and Ignite around the world. He is also actively involved in the deploymentresearch.com community, and he has been awarded Microsoft Most Valuable Professional (MVP) since 2005. Johan is known for his energetic and humorous style, tackling complex concepts using simple "Real World" scenarios and lots of live demos. His areas of expertise include Enterprise Windows Deployment Tools and Management Systems: Intune, MDT, WinPE, WDS, and ConfigMgr (SCCM).

Johan Arwidmark

Technical Fellow