ViaMonstra Online Academy

Module 1: Enterprise Mobile Device Management – Introduction and Overview

• Overview of Microsoft Intune Mobile Device Management (MDM) and Mobile Application Management (MAM) 
• Planning for MDM and Determining Management Type (Enrollment Type)
• Using Personal Devices vs. Organization-owned Devices 
• Tenant Configuration (for example, Branding, Licensing, and Device Enrollment Restrictions) 

Module 2: Enrollment Methods

• Understanding Enrollment Prerequisites for Android and iOS/iPadOS Devices 
• Using Managed Google Play for Android Enterprise 
• Configuring Apple MDM Push Certificates for iOS/iPadOS 
• Understanding the Various Flavors of Enrollment Type Profiles  
• Configuring Personally Owned Devices with Work Profiles (BYOD) for Android Enterprise 
• Configuring Corporate-owned Work Device Profiles for Android Enterprise 
• Working with Dedicated and Fully Managed Devices 
• Selecting between User or Device Enrollment for iOS/iPadOS Devices 
• Using Apple Business Manager and Apple School Manager – Delegating Roles and Assigning Applications 
• Configuring Systems for Cross-Domain Identity Management Federation (SCIM) 
• Managing Your Apple ID and Monitoring the All-Important Certificate Expiry Date  

Module 3: App Deployment

• App Deployment Prerequisites 
• Deploying Android Apps through Google Managed Play 
• Apple Store or VPP – Which Is Right for You? 
• App Deployment Best Practices  
• User or Device Group-based Targeting and When and Where to Use Them 
• How to Use Filters as an Alternative to Groups 
• Static or Dynamic Groups – the Differences, Highlights, and Pitfalls 

Module 4: Mobile Application Management (MAM) vs. Mobile Device Management (MDM)

• MAM with or without Enrollment 
• MAM or MDM Enrollment – the Differences and Which Is Right for Your Organization 
• Application Configuration Policies and the Differences between iOS and Android Permissions 
• Application Protection Policy and Securing Access to Devices Based on MAM or MDM Enrollment States 
• Example: How to Configure the Basic Apps – Microsoft Edge, Outlook, and Teams

Module 5: Device Configuration

• Configuration Profiles 
• Understanding iOS Supervised Mode 
• Resource Access Profiles (for example, Email and VPN) 
• Compliance Policies – Every Platform Needs One, and Rollout Needs to Be Considered for Remediation Actions 
• Company Data and Personal Data – How iOS and Android Differ in Their Approaches and UI 
• Device Security – When Is 1111 Not an Acceptable PIN Code? 

Module 6: Support and Lifecycle

• Troubleshooting – Understanding Where to View Logs, Enrollment Failures, and More 
• Remote Actions – Wiping, Retiring, and Deleting Devices, Removing PINs, and Pushing Notifications
• Reporting – Built-in and User-created, Customized Reporting 
• Application Protection – Are All of My Apps Protected?
• App Selective Wipe – Removing Work Data from Specific Applications 
• Disabled User Accounts – Using Compliance Policies to Wipe Company Information Automatically