Course Description

Don't miss the chance of joining a LIVE Online Academy with Sandy Zeng, Maurice Daly, Ben Whitmore, and Jan Ketil Skanke from CloudWay. In this training, you learn to set up and administer a Microsoft Intune tenant for management of mobile devices. As with all our academy courses, the information presented is up to date and gathered from real-world implementations of Microsoft Intune.  

Note: If you already have an All Access Pass subscription, this course has been added to your account.

This program runs for six weeks and includes:

  • Weekly live webinars (with recordings and Q&A)
  • Weekly assignments to guide your progress
  • A community of individuals with the same goals
  • A private Facebook group with other participants for sharing reflections, progress, etc. 
  • The chance to ask the CloudWay team questions directly

Course Schedule

Dates and start time for the live two-hour webinars:

  • Module 1: Wednesday, Aug 18, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 2: Wednesday, Aug 25, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 3: Wednesday, Sep 1, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 4: Wednesday, Sep 8, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 5: Wednesday, Sep 15, 9:00 AM-11:00 AM Central Time (US and Canada)
  • Module 6: Wednesday, Sep 22, 9:00 AM-11:00 AM Central Time (US and Canada)

Course Outline

Module 1: Enterprise Mobile Device Management – Introduction and Overview

  • Overview of Microsoft Intune Mobile Device Management (MDM) and Mobile Application Management (MAM) 
  • Planning for MDM and Determining Management Type (Enrollment Type)
  • Using Personal Devices vs. Organization-owned Devices 
  • Tenant Configuration (for example, Branding, Licensing, and Device Enrollment Restrictions) 

Module 2: Enrollment Methods

  • Understanding Enrollment Prerequisites for Android and iOS/iPadOS Devices 
  • Using Managed Google Play for Android Enterprise 
  • Configuring Apple MDM Push Certificates for iOS/iPadOS 
  • Understanding the Various Flavors of Enrollment Type Profiles  
  • Configuring Personally Owned Devices with Work Profiles (BYOD) for Android Enterprise 
  • Configuring Corporate-owned Work Device Profiles for Android Enterprise 
  • Working with Dedicated and Fully Managed Devices 
  • Selecting between User or Device Enrollment for iOS/iPadOS Devices 
  • Using Apple Business Manager and Apple School Manager – Delegating Roles and Assigning Applications 
  • Configuring Systems for Cross-Domain Identity Management Federation (SCIM) 
  • Managing Your Apple ID and Monitoring the All-Important Certificate Expiry Date  

Module 3: App Deployment

  • App Deployment Prerequisites 
  • Deploying Android Apps through Google Managed Play 
  • Apple Store or VPP – Which Is Right for You? 
  • App Deployment Best Practices  
  • User or Device Group-based Targeting and When and Where to Use Them 
  • How to Use Filters as an Alternative to Groups 
  • Static or Dynamic Groups – the Differences, Highlights, and Pitfalls 

Module 4: Mobile Application Management (MAM) vs. Mobile Device Management (MDM)

  • MAM with or without Enrollment 
  • MAM or MDM Enrollment – the Differences and Which Is Right for Your Organization 
  • Application Configuration Policies and the Differences between iOS and Android Permissions 
  • Application Protection Policy and Securing Access to Devices Based on MAM or MDM Enrollment States 
  • Example: How to Configure the Basic Apps – Microsoft Edge, Outlook, and Teams

Module 5: Device Configuration

  • Configuration Profiles 
  • Understanding iOS Supervised Mode 
  • Resource Access Profiles (for example, Email and VPN) 
  • Compliance Policies – Every Platform Needs One, and Rollout Needs to Be Considered for Remediation Actions 
  • Company Data and Personal Data – How iOS and Android Differ in Their Approaches and UI 
  • Device Security – When Is 1111 Not an Acceptable PIN Code? 

Module 6: Support and Lifecycle

  • Troubleshooting – Understanding Where to View Logs, Enrollment Failures, and More 
  • Remote Actions – Wiping, Retiring, and Deleting Devices, Removing PINs, and Pushing Notifications
  • Reporting – Built-in and User-created, Customized Reporting 
  • Application Protection – Are All of My Apps Protected?
  • App Selective Wipe – Removing Work Data from Specific Applications 
  • Disabled User Accounts – Using Compliance Policies to Wipe Company Information Automatically


Instructor Bio:

Sandy Zeng is Cloud Architect at CloudWay, and a Microsoft MVP in the area of Enterprise Mobility. She likes to share her knowledge with the community as a contributor to, and as a public speaker at user groups and international conferences such as MMS. Sandy is an experienced information technology expert with over ten years of experience in various organizations. She uses her expertise to help customers achieve and exceed their goals and finding solutions. Sandy has lived in Finland for 20 years. She speaks fluent English, Finnish.

Sandy Zeng

Cloud Architect


Instructor Bio:

Jan Ketil Skanke is Partner and Principal Cloud Architect at CloudWay and a Microsoft MVP in Enterprise Mobility. Jan Ketil is also an international speaker and has presented on many large and smaller industry conferences like Microsoft Ignite, Microsoft Ignite The Tour, Microsoft Inspire, MMS MOA, Techmentor, Experts Live Europe and Experts Live Norway. He currently blogs at, is a board member for Modern Management User Group in Norway and is also the conference lead and organizer for Experts Live Norway. He is very passionate about Mobility and Security and has a long experience in this area. The last years, Jan Ketil has been focusing on helping partners and customers succeed with Secure Productivity and Mobility solutions in the cloud through technical implementations, workshops, trainings and business development. His motto is: Don’t let security get in way of your productivity

Jan Ketil Skanke

Partner and Principal Cloud Architect


Instructor Bio:

Ben Whitmore is a Cloud Consultant at Cloudway. He actively works in the community sharing his knowledge, hosting user groups and presenting. He is a contributor at and runs his own blog Ben has worked in the IT industry for over 20 years and has a strong focus on Microsoft technologies and a passion for innovation and automation.

Ben Whitmore

Cloud Consultant


Instructor Bio:

Maurice Daly is a Principal Cloud Architect at CloudWay. He is a Microsoft MVP in the area of Enterprise Mobility. He is an international speaker, speaking at numerous Microsoft-focused user group events and sessions at Microsoft Ignite. He runs the blog along with fellow MVP Nickolaj Andersen, an enterprise mobility focused blog with close to 1.5M visits annually. He is also the author of the Driver Automation Tool, a PowerShell developed GUI for Configuration Manager with over 40k downloads, used in thousands of companies globally. With a background of over 20 years in the IT industry in both in-house and consultancy roles, he prides himself on being able to analyze the entire solution from both sides of the fence.

Maurice Daly

Principal Cloud Architect